"We loved the spacious clean room and the comfortable bed."
Delilah from United States
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"Location was perfect and the grounds beautiful."
Sylvie from Canada
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"Perfect location, right in the center of town and a couple of blocks from the ferry."
Mauricio from Colombia
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Boutique hotel in downtown Cozumel, two blocks from the ferry
Outdoor Leisure
Illa Cozumel has a year-round outdoor swimming pool with sun loungers and pool towels. The garden and terrace offer outdoor furniture, and the pool area includes cabanas with cushions. A complimentary light breakfast of fruit, pastries, coffee, and juice is served in the morning.
Room Amenities
Rooms include air conditioning, a private bathroom, a minibar, and a TV with screen mirroring. Each room has a fridge, microwave, and in-room safe. Some rooms offer a private terrace with outdoor space.
Location & Access
The hotel is located 1 km from Cozumel International Airport and 33 km from Faro Celarain. Guests can walk two blocks to the ferry dock, restaurants, and shops in the town center. Street parking is available, and guests can park a scooter or motorcycle directly outside their room.
Service & Convenience
The hotel offers express check-in and check-out with private procedures using a keyless entry system. Daily housekeeping is provided, and a 24-hour coffee and tea station with filtered water is available. Staff members such as Carlos, Diego, and Antonio are consistently noted for their helpfulness and warmth.
Safety & Security
CCTV cameras cover the common areas and the exterior of the property. Fire extinguishers and smoke alarms are installed, and a safety deposit box is available in each room. The hotel also has a designated smoking area and non-smoking rooms.
Highlights
Location: 2 blocks from ferry, 1 km from airport
Rooms: Minibar, fridge, microwave, TV with screen mirroring, some with terrace
Amenities: Year-round pool, garden, sun loungers, complimentary breakfast
Safety: CCTV, smoke alarms, safety deposit box
“Based on what I've gathered, I wouldn't recommend this hotel, despite any initial impressions from photos. The reported issues with noise, cleanliness, and lack of responsiveness are significant drawbacks. It seems there are better options in Cozumel for a relaxing and well-managed stay.”
Grace WhitmanContent & Editorial Director at Familyhotels
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
King Room
2 persons
260 sq. feet
1 Queen-size bed
Air conditioning
Shower
room details
Double Room Terrace
2 persons
270 sq. feet
1 Double bed
Air conditioning
Shower
room details
Deluxe King Room
2 persons
270 sq. feet
1 King-size bed
Air conditioning
Shower
room details
Show all rooms
Availability and pricing for your selected dates
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Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Great
8.6/10Review score
General
Non-smoking rooms
Free parking
Off-site car park
Safe deposit box
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Security
Smoke detectors
Fire extinguishers
Services
Housekeeping
Children
Cots
Spa & Leisure
Outdoor swimming pool
Sun loungers
Garden area
Room features
Free Wi-Fi in rooms
Air conditioning
Mini-bar
Terrace
Garden furniture
Ironing facilities
Media
Flat-screen TV
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Illa Cozumel Location
Calle 2 Norte, Entre 15 Y 10, Cozumel, 77600,
Map view
City landmarks
Park
Parque Arqueologico
3000 ft
Landmark
Mayaluum
4000 ft
Church
Eben-Ezer Presbyterian Church
2100 ft
Landmark
Iglesia Olas de Gracia
2200 ft
Landmark
Parque Quintana Roo
3800 ft
Store
Mega
3800 ft
Landmark
Power Yoga Cozumel
4100 ft
Nearby
Carr. Costera Sur Km 9. 5 Zona Hotelera Sur
Chankanaab Adventure Beach Park
900 ft
Island
Museum of Cozumel
1800 ft
Park
Benito Juarez Park
300 ft
Av. General Rafael E Melgar 101
Coral Reefs Monument
1100 ft
Costera Sur Highway
El Cedral
1400 ft
Southeastern point 2.5 miles off Costera Sur
El Caracol
1400 ft
Church
San Miguel Church
500 ft
Parque Benito Juarez & Av. Rafael Melgar
Plaza Central
1500 ft
Nature reserve
Faro Celerain Ecological Reserve
900 ft
25 Avenida Entre Rosado Salas y 3 Sur
Galo Art Studio
1200 ft
Costera Sur Highway
Parque Nacional Arrecifes de Cozumel
2000 ft
Costera Sur
Laguna Colombia
2000 ft
Synagogue
Chabad of Cozumel
1800 ft
Avenida Benito Juarez 15
Pax
500 ft
Unnamed Road
Centro de Cozumel
1000 ft
Avenida 15 north 449 Colonia Centro
Gallery Azul
1300 ft
Restaurants
CRAZY KING Burrito
1000 ft
5 Ave Esq Calle 4 Norte Centro
Burritos Gorditos
800 ft
Av 5 between calle 2 and 4
Hoshi
100 ft
6 Norte Esquina 30 Av. Col Centro
Muak
400 ft
Pedro Jaoquin Coldwell Avenue Between street 7 south and Hidalgo
Mi Antojito
400 ft
10 avenida entre avenida Benito Juarez y segunda norte
Guisados
800 ft
Av. Juarez 254 Entre 10 Av Y 15 Av
Sombrero
800 ft
Avenida Benito Juarez 248
Dick's Dive
800 ft
5 Avenida 41 Between Juarez & Calle 2 Norte
Oaxalma Coffee
700 ft
Calle 4 Nte 10 av Nte Entre 4 Nte
Explore Cozumel
Explore Cozumel
Top Attractions
Activities
Dining
Entertainment
Chankanaab Adventure Beach Park
4 minutes walking
A scenic park featuring a lagoon, beach, and marine life, perfect for snorkeling and relaxing in the sun.
Museum of Cozumel
7 minutes walking
Insights into local history and culture with engaging exhibits, a great spot for families and history enthusiasts.
Benito Juarez Park
2 minutes walking
A vibrant park with playgrounds and local vendors, ideal for a leisurely stroll or enjoying local snacks.
Coral Reefs Monument
5 minutes walking
A notable landmark showcasing Cozumel's rich marine biodiversity, an excellent photo opportunity.
Snorkeling Tours
5 minutes driving
Guided snorkeling trips to nearby reefs are available, ideal for adventure seekers looking for underwater exploration.
Power Yoga Cozumel
15 minutes walking
A local studio offering yoga classes, perfect for relaxation and stress relief amidst your travels.
Hoshi
1 minute walking
A cozy Japanese restaurant known for its sushi and sashimi, fresh ingredients, and inviting atmosphere.
Burritos Gorditos
3 minutes walking
Casual eatery specializing in hearty burritos, popular for quick bites and authentic flavors.
Muak
2 minutes walking
This eatery offers farm-to-table delights, with a focus on fresh, local ingredients in a relaxed setting.
Local Live Music Venues
10 minutes walking
Enjoy a vibrant local scene with live music featuring various genres, perfect for an evening out.
Cozumel Comedy Club
8 minutes walking
A fun spot for comedy shows, providing laughs and a relaxing atmosphere suitable for all ages.
Tips on navigating the city
City Centre
Cozumel 4 min · 1000 ft
Airports
Cozumel (CZM) 33 min · 1.7 mi
Aeropuerto de Playa del Carmen (PCM) 45 min · 18.4 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Internet
Wireless internet is available in the hotel rooms for free.
Pets
Pets are not allowed.
Number of rooms:
19
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Breakfast
7.5/10
Cleanliness
8.7/10
Comfort
8.8/10
Facilities
8.6/10
Free Wi-Fi
6.5/10
Location
9.3/10
Paid Wi-Fi
6.8/10
Staff
9.2/10
Value for money
8.5/10
Pros
Perfect location
Comfy beds
Helpful staff
Cons
Nightclub noise
Sewage smell
Artificial pastries
Guest reviews
based on 640 reviews
8.5/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.